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Help Center

Find answers to your questions and learn how to get the most out of FeatureShark.

Frequently Read Articles

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Frequently Asked Questions

How do I get started with FeatureShark?

Getting started is straightforward: sign up, create your workspace, configure your first feedback board, then invite users or add the widget when you are ready.

Getting Started

Can I customize the appearance of my feedback board?

Yes! FeatureShark offers extensive customization options including custom branding, colors, logos, and domain settings. You can make it match your brand perfectly.

Customization

How does the voting system work?

Users can vote on feature requests to show their interest. Each user gets one vote per feature request. You can see the total vote count and use it to prioritize development.

Features

What integrations are available?

FeatureShark currently supports GitHub, Slack notifications, Jira, Linear, and Monday.com. Some integrations depend on your plan.

Integrations

Is there a free plan available?

Yes. The free plan includes unlimited feedback items, limited boards, one roadmap, one running survey, limited changelog emails, and limited help center articles.

Pricing

How do I migrate from another feedback tool?

We provide migration tools and support for popular platforms like Canny, UserVoice, and others. Our team can help you import your existing data seamlessly.

Migration

Still need help?

Can't find what you're looking for? Our support team is ready to help.