Stop guessing what your users want. Capture, organize, and prioritize customer feedback with the tool designed for agile product teams — so you ship features that actually matter.
A customer feedback tool allows product teams to centrally collect, manage, and analyze input from users. Unlike simple surveys or scattered spreadsheets, a dedicated feedback tool integrates directly into your product workflow — turning raw feedback into actionable features, prioritized by real user demand.
Gather feedback from boards, widgets, support conversations, surveys, and connected tools — all in one product workspace.
Use boards, categories, tags, statuses, assignees, and plan-supported custom fields so nothing gets lost.
Let users vote on what matters most. Use roadmap scoring frameworks on plans that include built-in prioritization.
Not all feedback tools are created equal. Here's what separates a great customer feedback tool from the rest.
Capture feedback from widgets, public boards, private boards, support conversations, and connected tools.
Let users submit and upvote feature requests publicly so your team can see demand clearly.
Use roadmap scoring frameworks such as RICE, weighted scoring, WSJF, Kano, and MoSCoW on plans that include built-in prioritization.
Close the feedback loop by sharing what you're building. Public roadmaps show users their voice matters.
Connect with GitHub, Slack notifications, Jira, Linear, and Monday.com, with access depending on plan.
Use the app’s analytics and reporting views to align your team around feedback activity, votes, and product workflow.
FeatureShark is built from the ground up for product teams who want to move fast without losing sight of what users need.
Feedback boards, widgets, surveys, and support conversations in one workspace
Public voting boards so users prioritize for you
Built-in roadmaps that close the feedback loop
Integrations with GitHub, Slack, Jira, Linear, and Monday.com
Free plan with clear limits
Plan-based controls for teams, roles, domains, and feature access
Dark mode for the dashboard
Slack integration for real-time alerts
CSV export for feedback reports
Go from scattered feedback to a prioritized product roadmap in three simple steps.
Create a public or private board in minutes. Embed the feedback widget in your app, share a link with users, or connect your existing support channels.
Your users submit feature requests, report bugs, and vote on ideas they care about. Your team can sort and triage requests by the signals that matter.
Use votes, comments, tags, roadmap status, and plan-supported scoring frameworks to decide what to build next.
Everything you need to know about choosing a customer feedback tool.
Start with a real feedback board, then add roadmaps, changelogs, support, surveys, and integrations as your workflow grows.
