Stop guessing what your users want. Capture, organize, and prioritize customer feedback with the tool designed for agile product teams — so you ship features that actually matter.
A customer feedback tool allows product teams to centrally collect, manage, and analyze input from users. Unlike simple surveys or scattered spreadsheets, a dedicated feedback tool integrates directly into your product workflow — turning raw feedback into actionable features, prioritized by real user demand.
Gather feedback from in-app widgets, email, Slack, support tickets, and public boards — all in one place.
Automatically merge duplicates, tag by theme, and segment by customer type so nothing gets lost.
Let users vote on what matters most. Use impact scoring and revenue data to decide what to build next.
Not all feedback tools are created equal. Here's what separates a great customer feedback tool from the rest.
Capture feedback from in-app widgets, email, Slack, APIs, and embedded forms — all funneled into a single dashboard.
Let users submit and upvote feature requests publicly. The most popular ideas rise to the top automatically.
Score features by impact, effort, and revenue. Use RICE, weighted scoring, or custom frameworks to decide what ships next.
Close the feedback loop by sharing what you're building. Public roadmaps show users their voice matters.
Connect with Slack, Jira, Linear, Intercom, and 20+ other tools your team already uses every day.
Track feedback trends, measure satisfaction over time, and generate reports to align your team around real data.
FeatureShark is built from the ground up for product teams who want to move fast without losing sight of what users need.
Unified feedback from every channel — widgets, email, Slack, API
Public voting boards so users prioritize for you
Built-in roadmaps that close the feedback loop
Integrations with Slack, Jira, Linear, and more
Free plan with no credit card required
SOC 2 compliant and enterprise-ready security
Dark mode for the dashboard
Slack integration for real-time alerts
CSV export for feedback reports
Go from scattered feedback to a prioritized product roadmap in three simple steps.
Create a public or private board in minutes. Embed the feedback widget in your app, share a link with users, or connect your existing support channels.
Your users submit feature requests, report bugs, and vote on ideas they care about. The most popular requests rise to the top automatically.
Use impact scoring, revenue weighting, and vote counts to decide what to build next. Update your public roadmap and close the loop with users.
Everything you need to know about choosing a customer feedback tool.
Join thousands of product teams using FeatureShark as their customer feedback tool. Start free — no credit card required.
