Navigation Timeline
Review every page visited, time on page, device, locale, load time and scroll depth in chronological order.
Product analytics + customer context
Product analytics that connects behavior to customer context.
See where visitors come from, which URLs attract attention, and where they spend time. Replay sessions, visualize heatmaps and UTM sources, then connect behavior to feedback and support conversations.
Availability and data limits vary by plan.
From traffic to attention
Know what is happening across your product.
Move beyond a page-view total. Compare regions, URLs, time spent and campaign sources from one product analytics dashboard.
- Traffic by country and region
- Most-visited URLs
- Pages with the highest time spent
- UTM source and campaign visualization
Traffic by country and region
Most-visited URLs
Pages with the highest time spent
UTM source and campaign visualization
Individual visitor context
Go from an aggregate pattern to the person behind it.
Open any visitor to see their complete journey, the sessions behind it and the support conversations that followed.
Watch the session, not just the metric.
Replay the customer journey to see where attention, confusion or friction appeared. Sensitive fields stay masked in the replay.
Keep the conversation beside the behavior.
See what the visitor did before they asked for help, then keep that journey attached to the support conversation and product context.
Behavior at a glance
See what gets attention—and what gets missed.
Generate heatmaps for the URLs that matter. Visualize interaction patterns and scroll behavior before changing a page or product flow.
One connected loop
Understand. Investigate. Act.
- 01
Find the pattern
Use regions, URLs, time spent, UTMs and heatmaps to see where an opportunity or problem is growing.
- 02
Open the journey
Move into a visitor timeline, session replay and conversation to understand why it happened.
- 03
Improve the experience
Turn the evidence into support follow-up, feedback, roadmap decisions and clearer releases.
Useful context without exposing sensitive inputs.
Sensitive fields are masked in session replays so teams can investigate behavior without displaying private form values.
FAQ
Questions about FeatureShark Product Analytics
What can I see for each visitor?
Each visitor profile brings together a chronological Navigation Timeline, Session Replay, Conversations, device and location context, page visits and total time.
Can FeatureShark show which URLs perform best?
Yes. You can compare URLs by visits and see where visitors spend the most time.
Does FeatureShark visualize UTM parameters?
Yes. UTM source and campaign data can be visualized alongside product traffic and visitor journeys.
Is sensitive information visible in session replay?
Sensitive fields are masked in session replays.
Which plans include Product Analytics?
Product Analytics availability and data limits vary by plan. Compare the current plans to choose the right workspace.
Behavior meets customer voice
See the experience your metrics cannot explain alone.
Bring analytics, replay, feedback, support and product decisions into one workspace.
Availability and data limits vary by plan.